Do I have to re-link my debit card to Tradovate?Yes, as of October 3, 2024; if you previously had a debit card linked to your Tradovate username, you will need to re-link your debit card.
Why do I have to re-link my debit card?We are using a new processing system that offers additional security for your debit card and account.
When will my debit card deposit be available for trading? Debit card deposits are cleared for trading within three business days. There will be a period where the funds have left your bank account, but are not yet available for trading.
What is the maximum deposit limit?Deposits by debit card are limited to one per 24-business hour period, with a maximum amount of $5,000.
What is the minimum deposit limit?Deposits by debit card cannot be less than $5.00.
What is the cutoff time for deposit requests? Deposits by debit card requested by 6:00 PM Central will be processed same-day.
When can I withdraw funds deposited by debit card?Deposits made by debit card can be withdrawn by ACH transfer after a ten-calendar day hold period, and by wire transfer after a sixty-calendar day hold period.
How many debit cards am I able to have linked to my Tradovate account?Tradovatecustomers are able to have one card linked at any given time. If you need to change the card you have linked to your NinjaTrader account, please contact treasurysupport@ninjatrader.com.
Can I use a debit card from outside of the United States?Yes, all major debit cards worldwide are potentially accepted.
Can I use a debit card from a bank that is not compatible with Plaid?Yes.
What debit cards are accepted? Tradovate is able to accept most debit cards, including Visa and MasterCard