We are needing the applicant to send an email stating and confirming their full legal name. Additionally, the applicant must provide an explanation for why the name on their account application does not match the Government ID that was submitted.
How can I satisfy this requirement?
Update your Account Dashboard with a statement of your full legal name, along with clarification on why the name on the account application does not match the name on the Government ID provided to us.
What are some examples of a satisfactory submission?
My name is Patricia Louise Marie Smith, and my Government ID only includes my first and last name, not my middle names.
Hello, my full name is John Matthew Anderson-Benson, but my Government ID only includes one of my last names, since that is the one I was using when I was issued the passport.
What are some examples of an unsatisfactory submission?
My full name is Patricia, and that is what is says on my Government ID, so I don't understand what the issue is.
Hello, my full name is John Matthew Anderson-Benson, but my Government ID is actually for my brother.