Additional details provided in order reject reasons

Risk Reject Reasons

We have introduced an update to the order details which will provide further details on the specifics for why an order was rejected.  You are able to see this information in the order details (either on screen or in the report) for any rejected order.

On screen.  Click on the notification that shows in the top bar,

Or right-click the order in the list and select “Order Details”

Report.  Navigate to Reports and Select “Order Details”.  Enter in the Order ID and click “Go” (or Download to get a csv file)